Responsible Gaming Policy

How to play responsibly at q77

Gaming should be fun. q77 provides self-control tools, the 21+ age requirement, and educational resources to support responsible gaming.

Every player who enters q77 should play for fun and entertainment. Gambling is an entertainment activity that carries the risk of loss, and it is important to manage your spending in advance. This policy reflects q77's commitment to putting players' physical, financial, and mental wellbeing first.

We don't just announce that we follow a responsible gaming policy — we provide practical tools to help players stay in control. Read on for details about deposit limits, temporary suspension of access, and support services.

Age 21+ Requirement

Our platform strictly enforces an adults-only policy.

21+

Access is only permitted for those aged 21 and above

Anyone registering at q77 must confirm they are 21 or older. We do not allow underage gambling. If there are young people in your household, keep your screen protected and do not leave a logged-in account where they can see it. If you suspect a family member or child has registered and is playing, notify our Support team immediately.

To parents and guardians —
Parental control software is available to prevent children from accessing gaming sites. We also recommend using your internet service provider's tools or your browser's built-in features to block gaming and gambling sites.

The core principles of responsible gaming

6 key principles every player should follow

Set a money budget in advance

Before you play, decide exactly how much you are willing to lose. Always keep in mind that going beyond that amount carries serious risk.

Limit your playing time

Set a daily time limit for how long you play. The longer the session, the more your focus fades and your decision-making suffers — keep that in mind.

Don't try to chase your losses

When a player bets more and more to recover mounting losses, it can be a sign of problem gambling. Keep in mind that losing is a natural part of gambling — it has to be accepted.

Don't play when you're stressed or upset

Don't use gambling as an escape. Avoid playing when you're under financial pressure, dealing with relationship problems, or feeling down.

Use self-control tools

q77's limit tools — deposit limits, temporary time-outs and self-exclusion — are available through our support team.

Keep the trust of your family

If you feel you have to hide your gambling from family and people close to you, that feeling is a warning sign of problem gambling — seek help.

q77's self-control tools

We offer these services to help players stay in control

Deposit Limit

  • Daily limit — Set a maximum amount you can deposit in a single day
  • Weekly limit — Set a deposit limit for a seven-day period
  • Monthly limit — Set your own deposit and playing budget for the month

To set a limit, contact us via 24/7 Live Chat or at [email protected]. Limits take effect immediately once set and cannot be changed for 24 hours.

Time-Out and Self-Exclusion

  • Time-Out — Temporarily pause your play for anywhere from 24 hours to 30 days
  • Self-Exclusion — Block your account for a period of 6 months to 5 years
  • Close account — For any reason; contact Support to permanently close your account

During a Self-Exclusion period, no promotional emails will be sent to you. Once the period ends, your account can only be reopened by contacting us at [email protected].

Recognising signs of problem gambling

If any of the following signs apply to you, take notice and consider seeking support

Gambling more and more to try to win back money you have lost
Trying to stop gambling but finding you can't
Losing sleep, losing your appetite, or noticing your health getting worse because of gambling
Hiding your gambling from family, colleagues or friends
Borrowing money to gamble or feeling worthless
Spending much of your day thinking about gambling
Take note — If any of these signs apply to you, take a break from gambling and talk to someone you trust, or contact our Support team. Recognising a problem early and wanting to act on it is a good sign.

How to get help

q77 Support is here to look after the wellbeing of our players

Contact us via 24/7 Live Chat

You can reach q77's Live Chat service in Myanmar language, 24/7. Feel free to speak openly about any gambling concerns — there's nothing to hide. You can also request self-control tools directly through Live Chat.

Contact us by email

For private matters that need detailed handling — such as setting up Self-Exclusion, placing a deposit limit, or closing your account — write to us at [email protected]. We will handle everything with full confidentiality.

How to keep your gambling healthy

Always remember that gambling is just entertainment. These tips can help you approach gambling in a healthy way. First, decide how much you are willing to spend before you start playing, and if you reach that amount, stop and do not continue.

Second — knowing when to stop while you are ahead is a skill. Studies show that chasing losses after a win leads to higher financial losses.

Third — keep in mind that gambling is not a way to earn income. Remember that you can win or lose, and on average most players will lose more over the long run.

q77 promises to provide self-control tools and to support and protect the dignity of every player.

Play responsibly and enjoy q77 with fun

Want to set limits, take a break, or browse the games — our Support team is available anytime.

Responsible Gambling at q77 — Common Questions

Questions players ask most often

Email [email protected] or contact us via Live Chat and state the limit amount you want (daily / weekly / monthly). Support will action it immediately, and the limit cannot be increased within 24 hours.

You cannot return to play while your Self-Exclusion period is active. After the period ends, reinstatement must be requested through [email protected]. It will not be instant — it will go through a review process to protect your wellbeing.

You must be 21 or older to register at q77. We do not allow anyone under 21 to play. This requirement is in place to protect the health and wellbeing of our players.

If you're having financial difficulties, contact our Live Chat so we can set a deposit limit for you right away. If things are worse, we can apply a Self-Exclusion and stop all promotional messages. Our Support team cannot promise to solve your problems, but we will block access to gambling and provide educational resources to help you work through things yourself.

A Time-Out can be set from 24 hours up to 30 days. During that period, you cannot access any gaming services. Once the period ends, we will allow you to return, but please be aware that we cannot guarantee protection against any financial losses.

Signs of problem gambling include being unable to stop even when you try, experiencing financial difficulties, strained relationships with family, or constantly chasing losses. If any of these apply to you, contact [email protected].

More pages to explore at q77

Games you can enjoy responsibly for fun and entertainment